Choose the Right Auto Body Repair Shop: 3 Important Tips
One could be a careful driver but we cannot trust the person coming towards us with high speed; accidents are unavoidable. Not only accidents, the car can be damaged due to a storm, heavy sunlight or corrosions. The insurance company takes care of the costs of repairing if the car is insured. It is our responsibility to opt for the services required for our car.
Qualities of a Trustworthy Auto Body Shop:
As we say, “Honesty is the best policy”; what we expect from their services is honesty. They should guide us through the services that have to be performed on our car, meaning, they should tell us only the repairs that are required and not something which is recommended without reason, just to increase the final cost! We should not just settle for any shop or services; the shop should be trusted by the people we know.
Tips to Choose an Auto Body Repair Shop:
We can look for a body shop before it is needed, we tend to make better decisions when we are not in the panic mode. If we take a good time to research the company by looking into their track, we can avoid a lot of mistakes. We can talk to them about their set up and look into the testimonials.
2. Word of Mouth:
Paying attention to what our relatives or friends have to say about the body repair shops is also important. Their opinions can help us in deciding the right shop; when they tell us about the services that means they have experienced it and found it satisfactory. The shop may not be a well-known one, but they might provide us with excellent services.
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3. Comparison of Prices:
The insurance company might be paying the amount directly to the shops; it is our right to check on the prices of the repairs. We can ask for an estimate, this can already be mentioned on the company’s website. We can also ask them about the time taken to get it all done. We can also question them about the equipment they will be using, good equipment means less time taken. This information can be collected from 5 or more shops and then compared to select the best according to our requirement.
4. Visiting the shop:
By this, we get a crystal-clear idea with respect to the quality of their work, the equipment that they use and customer service. We can also enquire about the professionals who are dealing with our issue. If they seem active with customers it means we can trust them.
5. Location of the shop:
The selected shop can be a one near our place, this allows us to visit the place to have an eye on the car while the work is under process.
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6. Hourly rates:
Most shops charge based hourly rates which fixed on the basis of the locality, number of employees and rent.
7. Asking our Mechanic:
The mechanics deal with a lot of body repair shops, they might also know the people of the shops on a personal level. So, we can get to know the technicians really well.
8. Technician’s Qualification:
We should opt for a place where people actually know what they are doing; we can trust people who are in this profession for some years and have a hand on experience with the work that they deal with. They should be courteous and shall be concerned about our issue.
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9. Certifications of the shops:
Most shops display the certificates they earned, their diplomas, their memberships and awards on the walls of their office and also on their websites. This helps us in making sure that they are licensed. We will opt for a shop that has highly skilled workers.
10. Type of Warranty the shop is offering:
It is important to know about the type of warranty that the shop is offering; we will not like to settle the one that has a warranty less than a year. The shops with longer warranty are preferable; the ones with life-time warranty are the best!
11. Customer Service:
The most important thing to consider is the customer service. They have to be active and respond promptly to our queries. The staff is as important as the service that they provide.
12. Quality of the Facility:
The place has to be well-organized and modern as it reflects the quality of their services and the equipment used. It reflects the quality of the management and workers.
13. Following our instincts:
Even after the research, if we have a gut feeling that the place is not right, then it is better to just walk away. The number of customers also indicate the type of service that they provide.
Are you looking for best auto shop in Surrey? If yes, then consult Quality Choice Collision.